Privacy Policy

Welcome to Sun State Organics (https://sunstateorganics.com). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including flower delivery in Sydney. By accessing or using our website, you agree to the practices described in this policy.


Information We Collect

  1. Personal Information
    We may collect the following personal details when you place an order or interact with us:
    • Name, email address, phone number, and delivery address.
    • Payment information for processing transactions.
    • Information you voluntarily provide when contacting us or signing up for our newsletter.
  2. Non-Personal Information
    • IP address, browser type, and device information.
    • Details about your visit to our site, including pages viewed and time spent.

How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your flower bouquets efficiently.
  • Customer Support: To respond to inquiries and provide assistance.
  • Personalization: To tailor content, promotions, and services to your preferences.
  • Marketing: To send promotional offers or updates if you opt-in.
  • Improvement: To analyze site performance and enhance user experience.
  • Legal Compliance: To meet legal obligations or resolve disputes.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences for a seamless shopping experience.
  • Analyze traffic and improve website functionality.
  • Deliver relevant advertisements.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.


Sharing Your Information

We value your privacy and do not sell or rent your personal information. However, we may share your information in these situations:

  • Service Providers: Trusted third-party vendors who assist with order processing, payment, and delivery.
  • Legal Obligations: When required by law or to protect our rights.
  • Business Transactions: In case of mergers, acquisitions, or business restructuring.

Data Security

We implement industry-standard security measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure. We recommend that you use caution when sharing sensitive information online.


Your Rights

You have the right to:

  • Access and Review: Request access to your personal data.
  • Data Correction: Correct inaccuracies in your personal information.
  • Data Deletion: Request the removal of your information, subject to legal requirements.
  • Marketing Opt-Out: Unsubscribe from promotional emails at any time.

To exercise these rights, please contact us using the details below.


Children’s Privacy

Our services are not directed at individuals under 13 years old. We do not knowingly collect personal information from children.


Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies independently.


Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.


Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us.

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